Serving Solano County since 1978!

Solano Family & Children’s Services (SFCS) is a private, non-profit Child Care Resource & Referral Agency. Since 1978, we have provided services and support to parents, child care providers, and community members in Solano County.

Last year SFCS helped over 1800 families select the quality child care placements that best suit their individual needs. In addition, the Subsidized Child Care Program served over 2000 families covering child care costs for approximately 3400 children. The Child Care Food Program also served over 2300 children per month.

Frequently Asked Questions – Coronavirus Situation (Updated 3/30/2020)

BULLETINS

Parents & Child Care Providers:  During the Coronavirus crisis, we want to assure you that we are committed to doing all we can to continue serving our community while doing our part to keep our staff & clients out of harm’s way.  These are questions posed by Subsidized Parents & Providers regarding the Coronavirus situation.  These are not necessarily our normal practices.  At the time of this writing, this is the best information we had to share with you.  We are aware that our government is working on emergency legislation that will help ease the existing rules/regulations which may have a negative effect on our services to parents, as well as the monetary effect of reimbursements to our providers.  We thank you for your patience & cooperation through these difficult times, and we will update this FAQ as we receive more information.

Update – March 30, 2020:  We just received a new directive from the California Department of Education (CDE) regarding family fees.  Family fees for the months of April, May, & June 2020 have been waived, and are not to be collected.  Family fees for March & prior months will not be credited or refunded and are to be paid by the parent to their provider.

  • Parents Who Pay Family Fees: For the months of April, May, & June 2020, please DO NOT pay the provider your monthly family fees.  Your fees will resume, as assessed/scheduled, on July 1, 2020, unless otherwise notified.
  • Providers: For the months of April, May, & June 2020, please DO NOT collect family fees from your Subsidized Child Care Families.  SFCS WILL NOT deduct any family fees from your reimbursements for these three months.  Please keep in mind that in April, we will still be reimbursing you for March & prior months of service, so these amounts will still reflect a deduction for family fees that you should have collected for March & prior months.  The reimbursements we begin to process in May, for April services, is when you will first see that we are not deducting family fees.
  • Delinquent Family Fees: CDE has asked that parents who are behind on paying their family fees for March and prior months, not be expected to pay on these fees until after July 1, 2020.  Therefore, we will not be taking action against any parent for not following through with their delinquent fee payment arrangement.  If a parent would like to continue paying on their delinquent fees between now and June 30, 2020, they may do so.

Update – March 19, 2020:  We just received directives from the California Department of Education (CDE) regarding reimbursements to providers who have children enrolled in our Subsidized Child Care Programs.  These new directives are temporary, and effective immediately.  They expire on June 30, 2020, unless rescinded sooner. 

Note: These updates only apply to children receiving subsidized child care services reimbursed by SFCS.  For providers who do not have subsidized children, assistance may be forthcoming via other parts of legislation, perhaps under assistance to private small business owners.  We will continue to monitor new developments and will provide information as it becomes available.

Question #1:  Given the closure of all public schools in Solano County (and other areas as well), will child care providers be reimbursed for the care they provide during the hours that children would normally be in school?

Answer:  Yes, SFCS will reimburse child care providers for care provided, within the certified hours as stated on each family’s Certificate for Child Care Services (Notice of Communication).  School-age children sometimes have two sets of authorized hours, one under “School” and the other under “Vacation”.  While the schools are closed, we will reimburse up to the hours listed under “Vacation”, as long as the Child Care Attendance Form reflects that care was provided.
Updated Answer:  Yes, SFCS will reimburse child care providers who continue to provide child care for our enrolled children, based on the maximum certified hours listed on each family’s Certificate for Child Care Services (Notice of Communication).  School-age children sometimes have two sets of authorized hours, one under “School” and the other under “Vacation”.  While these directives are in effect, we will reimburse based on the maximum hours listed under “Vacation”, as long as the Child Care Provider has not closed for business.  This applies to ALL subsidized providers, regardless if the Certificate is for a set schedule or variable schedule, and regardless of the child’s attendance.

Question #2:  Will SFCS reimburse a backup or alternate provider if the primary provider closes their business?

Answer:  Yes, SFCS will reimburse a backup or alternate provider when the primary provider is not available to care for the child.  If this is the case, we ask that the parent/provider please contact their worker at SFCS as soon as possible, to ensure that this process goes smoothly.

Question #3:  If I, as a parent, want to keep my children home over the next few weeks while schools are closed (or in general, due to the risk of contracting the Coronavirus), will I be terminated from the program for not using care?

Answer:  No, we will not terminate families from our program for wanting to take extra safety precautions during these highly sensitive times.  We sympathize with everyone’s concerns and will support your personal decisions as much as we can, within our funding guidelines.  Providers with written business practices/policies will claim these as absences, and SFCS will reimburse according to our existing policies.  If the Certificate is based on a set schedule, we will reimburse the absences.  If the Certificate is based on a variable schedule, we will only reimburse for care that is actually provided.Updated Addendum to Answer:  While these directives are in effect, we will reimburse based on the maximum hours listed under “Vacation” (on the Certificate/NOC), as long as the Child Care Provider has not closed for business.  This applies to ALL subsidized providers, regardless if the Certificate is for a set schedule or variable schedule, and regardless of the child’s attendance.

Question #4:  As a parent on the Subsidy Program, if my work hours are cut, and I’m unable to pay my family fee, will my services be terminated?

Answer:  Whenever an enrolled family’s income goes down, the parent may request a reduction to their family fee.  SFCS will recalculate the family’s adjusted gross monthly income, and if that yields a lower family fee, we will adjust the amount due.
Updated Addendum to Answer:  Family fees for the months of April, May, & June 2020 have been waived.  Please see the March 30, 2020 Update at the beginning of this FAQ for full details.

Question #5:  I’ve been told that I must choose a provider or run the risk of losing my child care subsidy.  Given the current Coronavirus situation, I would prefer to keep my child home with me until I feel safe again.  In this case, will I lose my subsidized child care services?

Answer:  No, you will not lose your services.  Please contact your SFCS worker and request a Leave of Absence/Temporary Suspension of Services.  Once we return to business as usual, you will be asked to choose an eligible provider.

Question #6:  Can I close my daycare until the Coronavirus scare is over?

Answer:  Yes, you as a business owner have every right to close your doors whenever you see fit.  We ask that you please be sensitive to your families’ needs and consider being flexible until they have found alternate care.  If you choose to close, please inform SFCS and Community Care Licensing right away.  When you decide to re-open, please do the same.
Updated Addendum to Answer:  Providers who choose to close their daycare due to the Coronavirus situation, will be reimbursed up to 30 days from the day they closed, for subsidized children enrolled at the time of closure.  The reimbursement will be based on the maximum hours listed under “Vacation” (on the Certificate/NOC).  This applies to ALL subsidized child care providers.  If you decide to close, please contact your Provider Services Specialist to report the date of closure.  

Question #7:  If I decide to close my daycare, will I be allowed to use my remaining Days of Non-Operation (DNOs).

Answer:  Yes, if you choose to close your daycare, you can claim your remaining DNOs, as listed in your Business Practices.  Please inform SFCS right away of the change in your documented DNOs, so that they get processed correctly.  Keep in mind that DNOs are limited to 10 days per fiscal year, and those days must be listed in your business practices.
Updated Addendum to Answer:  Providers who choose to close their daycare due to the Coronavirus situation, will be reimbursed up to 30 days from the day they close, for subsidized children enrolled at the time of closure.  The reimbursement will be based on the maximum hours listed under “Vacation” (on the Certificate/NOC).  This applies to ALL subsidized child care providers.  If you decide to close, please contact your Provider Services Specialist to report the date of closure.  If you remain closed past 30 days, and you have DNOs listed in your business practices, you may claim your remaining DNOs after that 30-day period.

Question #8:  As a child care provider, will I be reimbursed for days a child is absent, due to the parent wanting the child to stay at home?

Answer:  Providers with written business practices/policies may claim these as absences, and SFCS will reimburse according to our existing policies.  If the Certificate is based on a set schedule, we will reimburse the absences.  If the Certificate is based on a variable schedule, we will only reimburse for care that is actually provided.
Updated Answer:  While these directives are in effect, we will reimburse based on the maximum hours listed under “Vacation” (on the Certificate/NOC), as long as the Child Care Provider has not closed for business.  This applies to ALL subsidized providers, regardless if the Certificate is for a set schedule or variable schedule, and regardless of the child’s attendance.  Providers may submit a child care attendance form without the parent’s signature, if the parent is unavailable to sign due to the Coronavirus situation.

Question #9:  As a licensed child care provider, can I refuse to care for a child who hangs out with another child whose parent has the coronavirus?

Answer:  Please call Community Care Licensing at (707) 588-5026 for guidance on this matter.

For more information/guidance to child care providers, please review this information put together by the Child Care Law Center…Link Child Care Law Center Info.

For more information/guidance to child care providers, please review this information put together by the Child Care Law Center…Link Child Care Law Center Info.

Community Care Licensing Website updates their site regularly with useful information about current situations.

SFCS Update (Regarding Coronovirus)

Child Care Providers and Families. We are aware there have been constant updates to the county’s response to the Coronavirus situation. As of today, all Solano County Schools have been closed. We are aware this will create hardship for both Families and Child Care Providers, and we are here to support you. We are in contact with our State Department of Social Services/Community Care Licensing (CCL), as well as the Early Learning & Care Division, in order to help answer your questions and concerns.

If you need to care for more children than your capacity allows, you must contact CCL at (707) 588-5026 to request a waiver.

We also acknowledge you may have concerns about your Subsidized Child Care services and reimbursements, and we are working on a Frequently Asked Questions (FAQ) document to address your concerns and we will post that as soon as possible.

Stay tuned for further updates.

IMPORTANT ANNOUNCEMENT

Solano County Public Health is making recommendations for social distancing in order to reduce the spread of the coronavirus and protect community health.They have recommended canceling large gatherings that may increase the risk of transmission.

Out of an abundance of caution, Solano Family & Children’s Services is canceling all meetings and trainings that were scheduled in our conference rooms through April 30th.

We will remain open to the public and will provide all other services and one-on-one appointments as scheduled in the office.If you or a house member are affected by the illness, we will make alternate accommodations to serve you over the phone. We are working to provide some of the meetings and orientation materials on-line and through web-based applications.

Please see the guidance from Solano County Public Health at https://admin.solanocounty.com:4433/civicax/filebank/blobdload.aspx?BlobID=31788

Spanish  https://admin.solanocounty.com:4433/civicax/filebank/blobdload.aspx?BlobID=31790

If you have questions or concerns, please do not hesitate to call our office at 707-863-3950

COVID-19 in Early Care and Education

As child care providers and early childhood educators, you are likely following many of the policies and procedures for reducing the risk of COVID-19. Reducing the risk of spreading COVID-19 is the same as preventing the flu or other respiratory illnesses in child care programs.

Solano County Public Health Department will have the latest information and advice for your geographic location, such as cases of confirmed COVID-19, school closures, and cancellations in your city. Consult their website for more information Solano County Public Health

For more resources follow this link: Responding to COVID – March 2020

 

Attention Child Care Providers

On February 5, 2020, the Child Care Provider Act Petition for Certification was submitted to the California Department of Human Resources as required by the California Public Employment Relations Board (PERB).  Click here to read the petition.

For further questions, contact PERB: Felix DeLaTorre, 916-327-8381, felix.delatorre@perb.ca.gov; PERB: James Coffey, 916-327-8383, james.coffey@perb.ca.gov ; or CalHR: Executive Office, 916-322-5193.

2019 – Solano County Child Care Portfolio

Since 1997, the California Child Care Resource & Referral Network has produced the biennial California Child Care Portfolio. This presents a unique portrait of child care supply, demand, and cost statewide and county-by-county, as well as information on employment, poverty, and family budgets. The child care data in this report is gathered with the assistance of local child care resource and referral programs. This publication has consistently been relied on by policymakers, business leaders, health care professionals, educators, planning agencies, and child advocates to understand the child care needs of California families. To see the report specifically for Solano County, Click here.

Community Care Licensing Quarterly Update – Winter 2020

Here’s where you will find all of the latest news from Community Care Licensing,
including information on:

  • Trauma Informed Care
  • When is a Child Too Sick to Attend?
  • New Inspection Process Updates
  • Social Media in Child Care

To read more on these licensing topics, click here.

New Due Day of Child Care Attendance Forms

Starting January 2020, the new weekly due day for us to receive your CCAFs, will be Tuesdays instead of Mondays.  This means you will have an extra day to get your CCAFs to us.  The reimbursement days will not change.  Your reimbursements will continue to be issued on Wednesdays, whether we are mailing you a check or sending your reimbursements via Direct Deposit to your bank.

Although we issue your reimbursements on Wednesdays, it is not in our control when you actually receive the check or direct deposit.  Most banks make your funds available 24-48 hours after receiving the transfer, when you choose direct deposit.  Paper checks may take longer to get to you, and you run the risk of the check being lost in the mail.  This is why we highly encourage direct deposit vs paper checks, but it is your choice as to which you prefer.